Shipping and Exchanges

Handling

Please allow up to 4 business days for handling of ready-to-ship items (Birdie Hoops, Chubbie Hoops, Chains, Huggies). For made-to-order items, production times are listed in each product description. During COVID-19, please allow up to 4 weeks for all made-to-order items.

US + Canada Shipping

All orders ship for free. Depending on your location, Oremme will ship using Canada Post Xpresspost or DHL 2-Day Express. All orders are tracked and insured. Please contact us for rush shipping options. 

Exchange Policy

All sales are eligible for exchange or store credit only. We are happy to offer a one-time, complimentary resizing if a made-to-order item does not fit. To request an exchange, please email hello@oremme.com within 14 days of receiving your item(s) along with your order number. You are responsible for returning your package safely to our facility. We recommend shipping with tracking and insurance in the event your package is lost.